All Speakers

Whitney Hess

Empathy Leadership Coach, Vicarious Partners

About Whitney

After more than a decade in user experience, Whitney transitioned from consultant to coach to make an even greater impact. She shows leaders and teams how to gain self-awareness, identify blind spots, overcome obstacles, and reach their true potential. Whitney is a Certified Integral Coach through New Ventures West and a Professional Certified Coach (PCC) with the International Coach Federation. A two-time graduate of Carnegie Mellon University, Whitney holds a Master’s in Human-Computer Interaction and a Bachelor’s in Professional Writing and HCI. She writes on her blog Pleasure & Pain, co-hosts the podcast Designing Yourself, and speaks at conferences and corporations worldwide.

The Talk

  • Exercising Empathy to Resolve Conflict at Work
  • Wednesday 19th Jun 2019
  • 12:00 - 12:30

85% of employees experience conflict at work. 25% have seen conflict result in sickness or absence. Are you one of them?

In this session, Whitney will help you identify instances in which we let blame and shame get in the way of effective leadership and collaboration. She will demonstrate how to apply Nonviolent Communication to everyday work conflicts, how to translate judgments into needs, and how to generate better strategies that benefit everyone.

The Workshop

  • Practicing Nonviolent Communication
  • Fri 21 June 19

Building on concepts introduced in her talk, Whitney will guide you in how to use Nonviolent Communication to better understand yourself and the conflicts you experience at work. This is a hands-on workshop to practice using empathy as a tool to be more effective leaders and communicators.

You will learn practical ways to give and receive empathy, simple techniques to take responsibility for your own feelings and needs, how to find new solutions in challenging situations, and how to avoid common pitfalls (what you think is empathy but isn't!).

Whitney will share many of her own personal experiences and insights. All participants will receive handouts to put these concepts into action right away.

Join us!

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